When you become a business leader, whether it’s a supervisory role or executive level, it’s easy to forget what it was like as an entry-level employee – doing manual, repetitive tasks day in and day out that never challenge your ingenuity or inspire you to create. Sometimes you felt like your days were stack-full of meaningless tasks that you could do with your eyes closed.
Things don’t have to stay the same just because they worked in the past. Most people are too busy to innovate nowadays. Unfortunately, without innovation, situations and processes cannot improve.
Hence, all the more reason why when you become a leader and decision-maker, you should be passionate about process automation because empathy is a characteristic of good leadership. You now have the authority to change things up and get rid of manual, repetitive tasks that add no value to the company.
It can significantly enhance your business performance and motivate employees to innovate.
Process automation refers to using digital technology to perform or execute recurring processes or tasks in an enterprise, replacing manual effort. The aim is to accomplish a function or workflow.
You can automate a variety of business processes and tasks to make work easier. At the very least, you can partially automate tasks with human intervention and supervision at strategic points within the workflows. Sales, production, marketing, inventory control, supply chain, IT, management, and administration processes are among those that could benefit from process automation.
Intelligent automation includes artificial intelligence (AI) into robotic process automation (RPA).
It allows you to speed up automation processes by learning what experienced humans would opt to do on certain tasks. Intelligent automation works well on highly repetitive tasks that require computational power – for example, quality control.
Process automation tools and software are not replacements for your business’ underlying applications. Instead, they automate manual tasks to serve the following purposes:
When process management software documents processes and operations, it makes changes in real-time and records them.
BNM Analytics helps businesses perform better by automating their processes and tasks, but it also allows employees to move into more creative and less labour-intensive jobs. BNM Analytics’ data science solutions help businesses optimise their sales growth and reduce operating costs through automation.
To understand why process automation matters in your company and why you need to implement it, remember your days working in the trenches just fresh from college and full of ideas.
Or do you remember getting those 5 pm requests after a monotonous and tiresome day asking you to do something unnecessary and not commensurate with your skills? You felt like your boss was not thinking past what matters and what doesn’t.
Sure, you had other responsibilities that challenged your ingenuity, but it’s the drudgery of pointing and clicking that defined the most significant portion of your job for months. Process automation is a beacon of hope for all the employees stuck with mundane tasks like data entry or processing insurance claims with a mostly automated workflow.
Process automation enlists software robots to help automate the routine, tedious, and repetitive tasks that bridge virtual gaps and facilitate virtual exchange and transfers – in and between other common business processes.
So, whether it’s scraping screens, copying and pasting, dragging and dropping, pointing and clicking, or saving changes in programs and importing them into others, software robots can help. They can interpret inputs, communicate with other systems, and trigger responses just as humans do.
However, unlike humans, robots never get tired, bored, or distracted when performing repetitive tasks. They perform tasks precisely every time. They also generate records for every task performed in a workflow.
Perhaps most importantly is that robots don’t have the capacity for ingenuity and creativity. They neither reflect on the tasks at hand nor derive innovative solutions to complex problems. They are the perfect candidates for a range of repetitive tasks that do not require human ingenuity or engage human passion.
Process automation has evolved over the years into a highly strategic enabler of business control, agility, and efficiency, making it a critical management tool. Its primary aim is to maximise process automation rather than re-engineer it. The success of cloud computing and technological advancements have accelerated this evolution with the end goal to automate manual processes.
Process automation ultimately enables growing business efficiency. Due to continuous process improvement, it helps your efficiency levels keep increasing in response. Below are other benefits your business will experience when you choose to automate business processes:
Now more than ever, businesses big and small need AI and robotic process automation to improve their efficiency, boost employee morale, reduce operating costs, and drive more sales. As process automation tools get more sophisticated, they begin taking on characteristics of AI and other business process automation and management tools. It allows them to become more efficient.
Contact us today to learn how BNM Analytics can help.